ServiceNow lead/ Architect

Company: Verdant Infotech Solutions
Location: Canyon
Posted on: April 28, 2024

Job Description:

ServiceNow lead/ Architect
Location: 100% Remote
Must be US Citizen - working with Federal clients
Time Zone: EST/CST
Long-Term contract - 12 months+
Interview: Video

Skills

ServiceNow Modules - Ideally SecOps - Nice to have/preferred: ITSM, CSM
Need to be a self starter, manage team, hands-on keyboard with ServiceNow
Ability to edit ServiceNow modules
*Previously a Full-Stack Developer is a must*

Work you'll do
As a ServiceNow Developer, you will be responsible for development, core configuration, and technical expertise of Client's ServiceNow implementation. You have a solution-focused mindset and the ability to provide excellent customer service, training and support. Candidates must be passionate about technology, love customer service and can thrive in a fast-paced, high-pressure environment. Day to day job responsibilities may include:

• Design and develop new ServiceNow workflows and processes
• Assist in the development of IT Service Management solutions using products such as ServiceNow by customizing the product using technologies JavaScript, Jelly, web services including MYSQL, XML, HTML, and CSS
• Collaborates with other developers to develop/customize applications on ServiceNow platform
• Assists ServiceNow System Administrators with incident resolution, as needed
• Comply with ServiceNow best practices to maintain system compliance
• Participating in User Access Test (UAT) to collect feedback from UAT Team, ITIL Process owners, Clients and fine-tune the solution
• Resolves the Defects assigned by the leads, performs thorough regression testing of resolved defects
• Deploy the code from lower environments to production environment
• Conducts quality assurance testing of the Solution and the Major/Patch Upgrade testing
• Day to day administration of the ServiceNow platform
  The desired candidate is an organized, self-driven individual with a proven ability to achieve development objectives. They will have the ability to be successful while working independently or as part of a team and will be able to adapt quickly to shifts in priorities and/objectives. They will be passionate about learning and applying their technical skills and experiences to solve real-world problems, and possess strong listening, verbal, & written communication skills.
  
  Qualifications Required:
  • Bachelor of Science with a concentration in computer science, information systems, information security, math, decision sciences, risk management, engineering (mechanical, electrical, industrial) or other business/technology disciplines or equivalent work experience
  • Minimum 2+ years of experience in ServiceNow Development
  • Proven implementation experience with at least 1-2 SNOW modules (e.g. ITSM, CSM, SecOps etc.)
  • Proven ability to configure ServiceNow using Utilize Business Rules, Client Scripts, advanced UI Policies, Workflow editor, Flow designer, ACLs and Script Includes and UI Scripts to fulfill requirements, including knowledge of and experience with JavaScript/GLIDE, HTML5
  • Proven experience in integration of ServiceNow with other IT applications.
  • Experience gathering requirements and creating/maintaining the ServiceNow solution documentation
  • Ability to travel up to 10%, on average, based on the work you do and the clients and industries/sectors you serve
    Preferred:
    • Expert knowledge of testing cycles within Agile or SDLC
    • Certified Implementation Specialist certification
    • Certified Application Developer Shefali Verma
      Direct: 972-392-5975
      E: Shefali@verdant-infotech.com

Keywords: Verdant Infotech Solutions, Amarillo , ServiceNow lead/ Architect, Professions , Canyon, Texas