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Power Generation Field Service Technician - Level I

Company: Cummins, Inc.
Location: Amarillo
Posted on: October 2, 2018

Job Description:

Power Generation Field Service Technician - Level I Description Completes preventative maintenance and/or basic repair activities on Generator or component at the customer site with minimal direction. Engages with customer in a courteous and professional manner. Ensures prompt and efficient attention to customer needs Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete basic repairs, including preparing required parts and tools Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor Performs preventative maintenance activities as per documented schedules and standards on power generation products in the field Completes required documentation, such as service worksheets, timesheets, warranty claims via handwritten forms or business system input screens Completes training in line with skill and business requirements Maintains service vehicle and tools for cleanliness and proper operation Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation Qualifications Skills Skill Level A Broad mechanical and electrical repair and maintenance capability - Apprentice Certified Power Generation Technician (Preferred) Capable of electrical repair and maintenance with minimal supervision - practical exposure to working on Power Generation products Awareness of Quick Serve Process Able to understand basic computer use Able to clearly communicate both orally and in writing Able to understand written instructions Ability to work safely and identify safety risks, including completion of any required safety training and the Job Safety Assessment process Can resolve basic technical problems Able to work within quality standards Capable of developing effective working relationships Ability to use general numerical principles Skill Level B Skill Level A plus: Ability to carry out basic repairs and scheduled maintenance on different product types without supervision Able to understand diagnostic tools Awareness and ability to access Cummins service support tools (such as Quick Serve On Line, INPOWER, LONMGMAKER) and understanding of Microsoft Software Able to prepare required documentation to the standard required Ability to understand the relationships between GenSet components and inform more senior Field Service Technician as to which GenSet component may be causing the performance issue Education, Licenses, Certifications High School diploma/GED or relevant experience for the position Apprentice Trained Power Generation/ Electrical Technician (Preferred) Vocational diploma from relevant technical institution Current relevant electrical certification Locally valid driving permit Experience Minimal level of workshop related experience required. Basic level knowledge of and/or experience with power generation products High Voltage/ Low Voltage experience Job SERVICE Primary Location United States-Texas-Amarillo-US, TX, Amarillo, Cummins Southern Plains Job Type Shop Recruitment Job Type Technician Job Posting Oct 1, 2018, 12:19:51 PM Unposting Date Ongoing Req ID: 180006MZ Date posted: 10/02/2018

Keywords: Cummins, Inc., Amarillo , Power Generation Field Service Technician - Level I, Engineering , Amarillo, Texas

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