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In-Force Management Associate Case Review

Company: American International Group
Location: Amarillo
Posted on: June 20, 2022

Job Description:

AIG is currently hiring and has the ability to complete virtual interviews, onboarding and training. This position is remote, work from home, at this time and will lead to working in the Amarillo, TX office in the future.

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

As a member of the In-Force Management Case Review team, you will utilize high levels of analytical, investigative, organizational, and communication skills to research and resolve inquiries regarding policy provisions, values, etc. arising from clients, agency personnel, legal representatives and other client-authorized individuals. Process and record legal authorization for additional parties and coordinate responses in accordance with company policy and procedures.

Get to know the business

AIG, one of the largest insurance organizations in the world, has career opportunities in the Life & Retirement Business. With over 900 employees and growing, AIG is one of the top employers in Amarillo. If you are looking for a career opportunity where you can learn a business that helps customers secure their financial future then we look forward to hearing from you.

About the role

We want to hear from you today if you can:

* Be passionately curious while researching appropriate solutions for our internal and external customers.
* Get your kicks from helping others. You will be assisting our clients with a variety of different complex transactions. You are aware and have a deep understanding that AIG provides a customer service experience that is industry leading.
* Excel at analyzing large volumes of data with an extreme attention to detail to ensure compliance and quality.
* Strive to meet production and quality goals by processing transactions timely and accurately.
* Play nice in the sandbox with others. Communicating with different AIG departments to ensure information is being processed accurately is essential for success.
* Set up your own home office and work remotely (until our office re-opens) with minimal frustration and supervision. Tools and equipment are provided. Your self-motivation, dependability, and responsibility is expected.

What we are looking for

* Ability to work successfully in a structured fast paced team environment which means your day will go by fast. You must be able to manage multiple tasks at one time.
* Proven excellent communication skills, both oral and written.
* We need advanced computer knowledge. Proficient with MS Office and strong professional typing skills required.
* Ability to learn new software applications, open to experimentation with digital tools, ability to use dual monitors, and researching with an analytical and curious mind will be our A+ digital savvy candidate.
* Availability to work overtime as the business needs arise including Saturdays.
* Minimum of 2 years clerical / administrative experience with a demonstrated background of loyalty to your past employers.
* High School Diploma or GED from an accredited institution required/college degree preferred.

What our employees like most about working for AIG

* We care about your professional development. Our career progression and tuition reimbursement program will provide you with the opportunity to develop your skills, strengthen your productivity and be eligible to progressively advance to positions with an increased responsibility and increased compensation.
* Our "Giving Back" policy is at the core of our daily operations and guides our future progress. Don't believe us? We put our money where our mouth is! AIG, will give you up to 16 hours a year paid time off to volunteer in the community.
* Our people are our most important asset therefore we provide a generous benefits plan and competitive pay. Benefit package includes:
* Paid Time Off (AIG recognizes the importance of work life balance). We offer 24 PTO days to start. YES, 24! 9 paid holidays per calendar year.
* A 401(k) Retirement Plan which will be HARD TO BEAT. Our 401K - $1 for $1 match up to 6% with immediate vesting, plus AIG automatically contributes an additional 3% into your 401K regardless of if you enroll or not.

We are an Equal Opportunity Employer

American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation. At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

To learn more please visit: https://www.aig.com/about-us/diversity-equity-and-inclusion

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to candidatecare@aig.com. Reasonable accommodations will be determined on a case-by-case basis.

In order to work from or visit an AIG office, and in accordance with the terms and conditions of AIG's COVID-19 vaccination policy, individuals hired into this position will be required to attest that they have been fully vaccinated and agree to have their vaccination status and proof of vaccination confidentially stored by AIG. Exemptions may be considered on a case-by-case basis in accordance with applicable law.

Functional Area:

OP - Operations

Estimated Travel Percentage (%): No Travel

Relocation Provided: No

American General Life Insurance Company

Keywords: American International Group, Amarillo , In-Force Management Associate Case Review, Executive , Amarillo, Texas

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