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Community Relations Manager - Suburban Markets (West/Central)

Company: Bank of America
Location: Amarillo
Posted on: August 2, 2022

Job Description:

Job Description:The Community Relations Manager (CRM) reports to the Suburban Segment Business Support Manager and is responsible for supporting multiple markets in executing the local market strategy. The CRM is focused on project management and support including (but not limited to) brand management, budget, assets, events, communications, and reporting. The CRM will build and maintain relationships as needed with internal and external partners at the direction of the LMO Market Executives in the markets they support. Markets covered will be Amarillo, San Luis Obispo, Reno, Spokane/Boise, and Wichita. Open to candidates in Pacific or Central time zone markets. Responsibilities:Assist the Local Market Executives (ME) to successfully execute the local market strategic priorities, including the effective and strategic use of local market assets, national partnerships and sponsorships.Support the company and market(s) brand representation, philanthropic initiatives and sponsorship process, including event planning and execution (response gathering; ordering supplies; AV needs; food selection, vendor set-up) communications and ticket supportAssist the ME in executing the local market philanthropic funding strategy through the Bank of America Charitable Foundation. Programs include two RFP grant cycles, racial equity and economic opportunity grants, Neighborhood Champions and Student Leaders.Execute internal and external communications, especially related to market-wide and regional communications.Business Integration engagement through understanding of key metrics and activation of related events as needed.Support the local markets execution of Community Development (CD) Services strategy.Fiscal Management: process invoices including collection of needed documentation from external partners, collect split invoice approvals with internal partners, monitor and record JV entries, maintain current/accurate accounting, research transactions, budget reconciliation and balancing each month, facilitate and enter monthly forecast.Support market volunteerism serving as a liaison with local BACCV Chapter leads. May include coordination and management of volunteers, as needed.Support Executive visits including providing materials, collecting and formatting bios, supporting related events.Pull reports as needed including HR reports for communication and planning, market Dashboard, business integration, interim MarketScape reports, Cybergrants giving, and others that may arise.Inventory and share best practices across markets.Assist w/onboarding new leadership team member, including communications lists, collect bios, necessary accesses to SharePoints, etc.Follow protocols for maintaining electronic file organization (ex: shared drives, SharePoint sites).Required Skills:3-5 years of analytical experience preferably in a high matrix environment3-5 years of experience working on projects and/or eventsProven experience managing multiple competing priorities with strong prioritization, organization and time management skillsStrong communications skills, verbal and writtenAdvanced computer skills - proficiency in creating decks and working with Excel and One NoteAttention to detailStrength in collaboration and creativitySelf-directed and results-orientedDesired Skills:Strong business acumenDemonstrated leadership skillsBrand expertisePrevious public relations experienceAbility to leverage social media to drive brand awarenessEnterprise Job Description:Supports multiple local markets to deliver for clients, communities and employees resulting in revenue growth and increased brand favorability. Builds and maintains community partnerships, including an annual community needs assessment. Supports the local Market President and Leadership Team. Executes and manages local initiatives, events, projects and fiscal routines to ensure timely, successful and strategic completion.Shift:1st shift (United States of America)Hours Per Week: 40

Keywords: Bank of America, Amarillo , Community Relations Manager - Suburban Markets (West/Central), Executive , Amarillo, Texas

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