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Manager

Company: Hutchinson Oil
Location: Guymon
Posted on: September 19, 2022

Job Description:

Hutch's General Manager

Essential Duties and Responsibilities include the following. Other duties may be assigned to meet business need

Educate & Develop

  • Actively recruit all Store Personnel
  • Educate and develop all Store Personnel
  • Holds one on one coaching sessions with all staff members every quarter, or more often as needed
  • Understands labor costs; Schedules staff in line with customer count and budgeted wage %
  • Accurately prioritize job responsibilities so that highest level of customer service is provided.
  • Able to direct the work of other employees and lead by example.

    Customer Service
    • Ensure that each Guest receives outstanding service by ensuring that store experience is Fast, Friendly, Clean and Safe.
    • Has some idea of local customer needs and special events
    • Keeps current on competitors offerings
    • Solicits feedback from customers; Provides that feedback to supervisors

      Operations and Inventory Management
      • Knows metrics for the site including, performance of products, fuel pricing, and sales volume
      • Completes all store paperwork, enters vendor invoices, and approves employee timecards daily
      • Works to ensure all employees on their shift operate within company guidelines to achieve sales and profit

        Food Service Operations
        • Ensure appropriate deli inventory levels at all times by ordering product in a thorough, efficient, and timely manner; Ensure build-to's of warmers and coolers are followed and adjusted as needed
        • Assign specific prep lists and follow up with employees to ensure completion
        • Prepare, to order, all food items to the satisfaction of companies and in accordance with recipes
        • Label, date, rotate, and store all items properly to control waste
        • Maintain health and sanitation standards for self and employees. Knows food safety.
        • Continually work to increase deli sales

          REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
          • Must demonstrate previous management experience.
          • Must be available to work nights, weekends, and holidays as required to meet the business needs of the store
          • Ability to provide clear direction for the team while communicating and enforcing policies and procedures
          • Must demonstrate exceptional integrity and judgement to make timely decisions
          • Must have some proficiency on the computer
          • Must have valid driver's license and transportation

Keywords: Hutchinson Oil, Amarillo , Manager, Executive , Guymon, Texas

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