Registered Nurse / Clinical Phone Support Specialist - Novasyte - Clinical Support Specialist
Company: IQVIA Holdings Inc
Posted on: September 21, 2022
Registered Nurse / Clinical Phone Support Specialist -
Qualified Registered Nurses will be responsible for providing phone
support during non-business hours to patients/ healthcare personal
on medical device product. The medical device product being support
is a pain management product. This Clinical Phone Support
Specialist role allows you to utilize your RN experience in a way
that does not involve patient care. Depending on your current
schedule, this type of role can work in conjunction with your
current position. Additionally, you will receive exposure to the
medical device industry with the potential for long-term career
growth in the field.
This role is a remote position that will require access to internet
and availably to work non-business hours.
* Utilize CRM Software to log inbound calls and notes
* answer calls from patient/Healthcare personnel to answer
questions pertaining to medical device products.
* Be liaison on additional support required between end users and
representatives from medical device manufacturer.
* Be available during non-business hours (5:00pm-8:00am CST)
In addition to working with a company that strives to provide
employee growth and opportunity, employees have the opportunity
* Develop strong leadership skills and interact with peers in the
healthcare setting without patient care responsibilities
* Be at the forefront of cutting edge medical device technology
* Gain professional growth and exposure to medical device
* Access to continuing education via Novasyte Learning Center
* Active and Unrestricted Registered Nurse license
* Clinical experience of at least 3-5 years
* Leadership experience is a plus
* Experience working with Pain Management products
* Experience in the medical device industry (education or customer
support) is a plus
* Strong communication skills both verbal and written
Keywords: IQVIA Holdings Inc, Amarillo , Registered Nurse / Clinical Phone Support Specialist - Novasyte - Clinical Support Specialist, Healthcare , Amarillo, Texas
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