LPN/LVN - Nurse Navigator

Company: Universal Health Services
Location: Amarillo
Posted on: January 26, 2023

Job Description:

Responsibilities

Job Summary: The ACO LVN Navigator is a licensed clinical LVN who functions as a liaison between the patient's primary care provider, the patient or caregiver, and the multidisciplinary healthcare team to assist in developing an optimal plan of care. The ACO Nurse Navigator assesses needs and coordinates resources to promote optimal health benefits and outcomes. The ACO LVN Navigator will provide clinical and social assessments in multiple care settings, including over the phone, the emergency department, primary care provider's office, skilled nursing facilities, and in rare cases, the patient's home. The ACO LVN Navigator will work to build rapport with primary care providers, office staff, patients, and their families to support and expedite timely transitions of care and appropriate utilization.

This position requires a high frequency of contact with the very high risk ACO patient and their caregivers for education of health promotion and self-care skills as well as facilitating compliance with the required quality measures for all ACO patients. An ACO LVN Navigator will also ensure the communication of a patient's treatment plan and general status to all care givers during all transitions of care.

Qualifications

Job Duties/Responsibilities:

* Collaborates with ED physicians, primary care physicians, post-acute facilities, home health agencies, patients and deemed patient representatives to educate on their disease process and align them with appropriate resources.
* Ability to earn and maintain trust of patients, patient representatives, physicians and health care providers.
* Identifies needs of the patient and patient representatives and ensures sensitivity to any special needs of the patient.
* Identifies high-risk patients and coordinates resources to meet patient needs.
* Facilitates problem solving and decision-making by providing guidance, knowledge of PAC utilization requirements, wellness resources, and supportive services and options to the patient, patient representative and health care providers.
* Timely documented communication and education with physician, patients and patient representatives regarding opportunities for modification of patient health risk factors.
* Participates in care conferences to enhance communication and promote continuity of care.
* Works closely with the primary care provider office staff as well as contracted vendors and support staff to facilitate timely transitions of care.
* Researches service resources in the community and elsewhere to meet patient needs consistent with plan benefits.
* Prepares accurate and timely required department reports related to utilization

Requirements:

* Graduation from an accredited LPN/LVN certification program.
* Licensed by the State of Texas as an LVN.
* Minimum of two years' experience as an LPN/LVN
* Ability to effectively communicate in English, both verbally and in writing.
* Ability to document in different electronic health records as well as utilize Microsoft Products

Keywords: Universal Health Services, Amarillo , LPN/LVN - Nurse Navigator, Healthcare , Amarillo, Texas