Case Manager II-III ACT [1339]

Company: Texas Panhandle Centers
Location: Amarillo
Posted on: February 27, 2026

Job Description:

Job Description Job Description Position: Case Manager II-III ACT [1339] Program: Amarillo, Texas – Assertive Community Treatment (ACT) Team Salary range: Case Manager II: $43,305.60 Annually Case Manager III: $46,009.60 Annually Shift available: Full-time At Texas Panhandle Centers (TPC), you’ll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence. With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of “Making Lives Better!” Essential duties and responsibilities: Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language Responsible for service delivery on the Assertive Community Treatment (ACT) team This is an intensive adult caseload for individuals with behavioral health issues in addition to substance use, involvement in the criminal justice system, and/or frequent use of inpatient hospitalization using a team approach Services include referral/linkage to community resources, case management, substance abuse treatment, housing and/or employment skills training Will be trained in state-approved curriculum that emphasize evidence-based practices to help improve daily functioning stability in the community Position will provide culturally competent care activities and collaboration among all participants involved with the individual’s care Additional duties can include assessment and treatment planning with clients, working within the team to ensure appropriate services are provided, and engaging individuals by taking a person-centered approach to help identify goals for services/treatment The position will assist & collaborate with team and supervisor to ensure evidence-based ACT model of treatment is provided Works with all programs in Adult Behavioral Health Team in promote skills development and community stability for our client population Adheres to TPC Business Code of Conduct and reports concerns if ethical and/or business standards defined in the code are compromised Required qualifications to be successful in the job: Bachelor’s degree from an accredited university with a major in psychology, sociology, social work, counseling, or other related human services field for QMHP credentialing For Case Manager II, minimum one (1) year of experience in behavioral health case management For Case Manager III, minimum two (2) years of experience in behavioral health case management Graduate work in a related field may be substituted for up to one (1) year of experience Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement under Informational Documents: www.texaspanhandlecenters.org/careers Must have a valid Texas driver’s license and be insurable under agency vehicle policy Must be 18 years of age or older Preferred qualifications to be successful in the job: Bilingual At TPC, passion and meaningful work are rewarded! We offer employees: Click here for TPC’s FY2026 Summary of Benefits 501(c)(3) designation – you can apply for the Public Service Student Loan Forgiveness Robust benefit offerings – Urgent Care visits for a low $10 co-pay, Medical, Dental, and Vision Employer paid life insurance (1.5 times employee’s salary) Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer match 1% higher than employee’s contribution up to 6% in the 403(b) or 457 Retirement Savings Plan Paid time off – PTO accrual, Holidays One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan Teladoc – gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video Employee Assistance Program (EAP) – gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone

Keywords: Texas Panhandle Centers, Amarillo , Case Manager II-III ACT [1339], Healthcare , Amarillo, Texas