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DDA/Ancillary Post Conversion Trainer

Company: Computer Services
Location: Amarillo
Posted on: September 10, 2019

Job Description:

Title: DDA/Ancillary Post Conversion Trainer

FLSA Classification: Exempt

Hours per week: 40+

Travel: Frequent


Post Conversion Trainers are responsible for preparing, communicating and implementing items related to conversions and training bank personnel on CSI core applications and services. This position will also be responsible for conducting special operations visits for existing banks to assess the bank's efficient use of CSI's products and services as well as creating learning content to address training needs.

A major focus for this position will be on NuPoint deposit-related ancillary products.


  • Provide on-site support and application training for customer banks on both core and ancillary products

  • Review CRC tickets to assess customers' training needs

  • Conduct meetings with customer banks

  • Review Bank Control Records options

  • Verify Integrated General Ledger setup for assigned CSI products

  • Keep current on application enhancements and application sub-systems

  • Apply familiarity with General Ledger Systems during conversion process

  • Balance CSI core applications

  • Develop content to accommodate training needs

    -- Other duties as assigned

    Knowledge, Skills and Abilities:

    • Strong interpersonal skills

    • Excellent organizational skills

    • Strong analytical skills

    • Excellent written and verbal communication skills

    • Ability to work independently and in a team environment

      Experience and Training:

      • Knowledge related to the NuPoint DDA Core and the ancillary products interfacing with deposit operations (New Account Console, Branch Capture, Digital Banking, Image EIP, etc.)

      • Extensive experience in the banking or data processing industry

      • Strong PC and Microsoft Office skills

Keywords: Computer Services, Amarillo , DDA/Ancillary Post Conversion Trainer, Human Resources , Amarillo, Texas

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