Manager of Technical Product Management

Company: Computer Services, Inc. (CSI)
Location: Amarillo
Posted on: January 17, 2023

Job Description:

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Manager of Technical Product Management Full Time Alpharetta, GA, US 30+ days ago Requisition ID: 1773 JOB SUMMARYLocation: Any CSI Location; Atlanta, GA area preferredThe Technical Product Owner - Manager role is responsible for managing a group of Technical Product Owners and ensuring they follow the approved procedures required to help them execute on roadmap plans. This role is responsible for proactively reporting any risks or blockers to leadership in order for product goals and commitments to be achieved. -The manager leads their team in the direction of senior management and ensures that team function/department is staffed properly, employees have the training and tools that they need, company objectives are met and the department is managed to perform within approved budgets. The manager is a tactical leader for day-to-day interaction and decision making for the team and/or function. They provide estimates required to support team needs, they manage schedules, and they assign work to meet service targets. KEY RESPONSIBILITIESSupervisory & Management Responsibilities

• Responsible for a team of employees within the department
• Hires, trains, evaluates performance of team -
• Communicates policy and product strategy, vision and goals to department employees
• Schedules employee tasks, following budgets
• Continual improvement and problem solving
• Proactively communicates risks and blockers
• Leads team to create and maintain technical product roadmaps
• Upholds all policies and procedures, company culture and values -Budget Responsibilities
  • Managing to budget set by senior managementAdditional Functional Responsibilities
    • Managing product initiatives to continue enhancing the assigned product portfolio. -
    • Driving strategies and product vision with Product Managers and Product Owners. -
    • Contribute to both the short and long term direction for assigned products.
    • Ensuring that documentation and artifacts (i.e. roadmaps, positioning, etc.) that Product Owners are responsible for stay up to date and are complete.
    • Oversees Agile Scrum and SDLC processes, and ensures they are being implemented end to end consistently with corporate process.
    • Employee oversight and development by working with the employees to provide direction, assist them with working through issues and concerns, helping them to grow within our department and preferred career path and providing positive leadership examples, encouragement and support.
    • Provide consultative sessions to customers in partnership with Product Managers as a recognized Subject Matter Expert in regards to assigned product portfolio and direction.PRIMARY RESULTS ACCOUNTABLE FOR ACHIEVING
      • Align product development efforts with the larger product strategy and vision.
      • Validate enhancements that have been rolled out have met the needs of our customers per feedback from the Product Manager.
      • Maintain a team of knowledgeable employees with strong execution skills that deliver product solutions which achieve goals. -
      • Supporting the Customer Resource Center, Sales and Product Management teams personnel for escalated technical support.JOB REQUIREMENTSEducation & Certifications:Experience or equivalent to a 4-year college degreeExperience:
        • The minimum amount of relevant work experience required to successfully perform the job, is six (6) years.
        • 4+ years of experience with SDLC/Agile development technologies including user story definition.
        • 4+ years of experience working with large development teams with multiple scrum teams and development interdependencies.
        • 3+ years of experience building roadmaps and working in roadmap and requirements management systems such as Aha, Jira and Azure.
        • 3+ years of experience working with APIs/web service technologies.Required Skills:
          • Influence skills
          • Mathematical skills -
          • Reasoning skills -
          • Analytical skills -Preferred Certification:
            • SAFe Certifications
            • Product Manager/Product Owner Certifications - Pragmatic Certified, Certified Product Owner (CPO or CSPO), Professional Scrum Product Owner (PSPO), etc.
            • Cloud Certifications (Microsoft Azure preferred)RELATIONSHIP BUILDINGRequires regular contact both inside and outside the company to carry out company policy and programs; and requires abilities of persuasion and negotiation.DECISION MAKINGAchieves planned results by decisions and actions based on p professional methods, business principles and practical experience.SUPERVISION RECEIVEDGeneral Direction. Exercises considerable latitude in determining objectives and approach to assignments. Completed work is reviewed from a long-term perspective for desired results. -WORK ENVIRONMENTThe work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. -Physical Demands:Regularly required to sit, talk, hear, and use hands to finger, handle or feel. This position requires close vision (clear vision at 20 inches or less). -Note: the basic need to look at a computer screen 8 hours a day. -CSI is proud to be an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, genetics, or any other legally protected basis. -

Keywords: Computer Services, Inc. (CSI), Amarillo , Manager of Technical Product Management, IT / Software / Systems , Amarillo, Texas