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Claims Annuitizations Associate

Company: American International Group
Location: Amarillo
Posted on: January 11, 2020

Job Description:

Functional Area:OP - Operations Estimated Travel Percentage (%): No Travel Relocation Provided: No American General Life Insurance Company Your future team Do you want a career learning a business the helps their customers secure their financial future? AIG, one of the largest insurance organizations in the world has career opportunities in the Life & Retirement business. As an Annuitizations Team Member, you are primarily responsible for providing excellent customer service to our clients as you handle financial and non-financial service requests. This position works in a team oriented environment and requires a positive attitude, attention to detail, and exemplary attendance. Career Path Our career progression program will provide you with the opportunity to develop your skills strengthen your productivity and be eligible to progressively advance to positions with an increased responsibility and increased compensation. We provide you with the training and opportunity for development along with a pay for performance culture to earn additional recognition and bonuses. This is an opportunity to start and grow your career and make an immediate impact in a financial industry that provides its customers with financial security! Get your foot in the door within a growing division at AIG where the right candidates can accelerate and continue to grow. Your contribution at AIG As a contributor at AIG you are the one the clients turn to in times of need. You act with speed, composure, compassion, and knowledge to solve problems and the work you do every day is the heart of AIGs business. - Provide death claim forms (packets) to beneficiaries upon notification of a claim, including appropriate required state forms; reviewing completed returned forms/death certificates and completing claim by either issuing check or recording and updating the file for spousal continuation when all proper steps are completed. - Provide correspondence, answer questions for both internal and external clients; research various data bases for missing beneficiary information or unclaimed funds. - Perform all post sale requests including policy questions, address changes, EFT requests, payments stops/reissues, fund transfers, and monthly/quarterly statement mailings. - Analyze and research routine inquiries received in both written and verbal form from clients and determine appropriate action. Respond with accurate information in a courteous manner by the date and time promised. - Review periodic reports and take appropriate action. - Must be able to attain knowledge of various internal computer programs and the ability to manipulate multiple screens simultaneously. What we are looking for - Excellent interpersonal skills - Must be able to communicate effectively both written and orally - Must have proven problem-solving abilities - Must be organized and have the ability to prioritize activities - Must be detail oriented - Must be customer service minded - Must be able to work overtime as required to meet the business needs with limited notice. What our employees like most about working for AIG: - Employee atmosphere and people approach - Career path and growth potential - Generous Paid Time Off (AIG recognizes the importance of work life balance) - Generous Benefits Plan: FSA, Life Insurance, Medical, Dental & Vision Coverage - 401(k) Retirement Plan: Dollar for dollar matching up to 6% with immediate vesting plus an additional 3% from AIG. - Company opportunities for local charitable and community participation and giving About AIG AIG is one of the worlds largest insurance organizations providing protection and financial solutions with a history dating back to 1919. Over 56,000 employees serve customers in more than 80 countries and jurisdictions around the globe. The life and retirement business provides Americans with protection and investment and income solutions needed for financial and retirement security. It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

Keywords: American International Group, Amarillo , Claims Annuitizations Associate, Other , Amarillo, Texas

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