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Swim Instructor/Lifeguard

Company: Amarillo Town Club
Location: Amarillo
Posted on: May 3, 2021

Job Description:

:SEASONAL POSITIONS AVAILABLE - Flexible Schedule:Training to become a swim lesson instructor is provided by Amarillo Town Club.:GENERAL DESCRIPTION:Performs facility operational activities related to customer services, aquatics programming, pools, and other duties as assigned. Includes, but is not limited to the following essential functions of the job.:ESSENTIALS OF JOB:1. Promotes the highest level of customer service at all levels, at all times. a. Provides excellent customer service by establishing and maintaining effective relationships with members, supervisor, peers, fellow employees, and the public in order to maintain a high level of customer satisfaction. (constantly) b. Greets members and guests constantly and by name frequently. c. Responds to, resolves, or refers customer issues effectively and in a positive manner. (constantly) 2. Responsible for guarding and maintaining aquatics areas and pools. a. Be alert while on duty. (constantly) b. Enforce all pool rules in a consistent manner in order to prevent accidents. (frequently) c. Handle discipline situations with courtesy and fairness. (occasionally) d. Respond quickly, intelligently, decisively and in accordance with established emergency and accident procedures. (constantly) e. Administer first aid and CPR as required. (seldom) 3. Reliably completes daily assignments including, but not limited to the following. a. Performs responsibilities related to opening and closing the pool area. (constantly) b. Conducts frequent rounds to monitor deck and facility cleanliness as well as to identify potential safety hazards in order to ensure the Amarillo Town Club is compliant with all applicable local, state, and federal regulations. (frequently) 4. Promotes and adheres to the policies of the Amarillo Town Club including, but not limited to, the following. (frequently) a. Utilize staff parking areas. b. Follow substitution and time-off procedures. c. Enforcement of Amarillo Town Club rules. 5. Participates in comprehensive staff training. a. Maintains an acceptable level of participation in educational activities, including in-services, for the development of skills necessary to perform job assignment. (constantly) 6. Communicates effectively, accurately, and systematically with supervisor, peers, fellow employees, the membership population, and the public. a. Provides accurate information to members and the public regarding pool rules, guest policies, outside food restriction, age restrictions, products, pricing, hours of operation, etc. by phone, electronically, and face to face. (frequently) 7. Maintains a safe work environment and ensures that established safe work habits are adhered to by all employees. a. Responds to incidents at the facility, completes Incident Report Forms and notifies Supervisor. (occasionally) b. Identify and communicate potential facility, environmental, or weather related safety hazards. (occasionally) c. Is compliant with all applicable local, state and federal regulations. 8. Coordinates aquatic services with other departments. a. Educates staff and members about aquatics programming, marketing promotions, and other Amarillo Town Club programs and activities. (occasionally) 9. Ensures sound fiscal management of company resources. a. Clock in and out in a timely manner. (constantly) b. Use the appropriate type and quantity of maintenance and cleaning products. (frequently) 10. Must be able to commit the time necessary from an attendance and punctuality standpoint in order to accomplish the above specified Essentials of Job. (constantly) The above statements are intended to describe the general nature of the essential functions and level of work being performed. They are not intended to be an exhaustive list of all the responsibilities, duties, and skills required; other duties may be performed as assigned. This job description will be reviewed annually and may be revised as needed. In addition, all BCS employees are expected to:Promote teamwork and cooperative effort;Help train and give guidance to other BCS employees; Maintain clear, safe, and unobstructed work areas, operating protocols, and utilize appropriate safety equipment; Follow all BCS safety policies; Provide customers with the highest quality of products and services; Understand and apply appropriate quality improvement processes; and Promote superior customer service. MINIMUM REQUIREMENTS: EDUCATION: Must be at least a high school or college student. EXPERIENCE: Work experience in aquatics or pool operation preferred. SKILLS/LICENSURE/CERTIFICATION: Must be able to obtain current CPR and First Aid Certification and Accredited Lifeguard Training Certification. Communication skills, organizational skills, and customer relation skills helpful. Must possess good social skills and poise. Must display good follow-through skills. Must have good written and verbal communication skills. Individual must be able to exercise good judgment and discretion in handling sensitive and confidential information related to membership and employee situations. PHYSICAL/SPECIAL DEMANDS: 1. Must lift up to 70 lbs., move up to 315 lbs. with assistance, and position self to reach up to 7 feet. 2. Must be able to move about the facility 33-66% of an 8-hour workday. 3. Must be able to remain in a stationary position up to 33% of an 8-hour workday, tolerating from 30 minutes up to 1-hour sessions. 4. Must be able to tolerate and demonstrate safe body mechanics including bending, turning, kneeling, stooping, crawling, and twisting positions. 5. Must exhibit good organizational, numerical, alphabetical, reading, and writing skills. 6. Must be able to problem solve and respond quickly and calmly in stressful situations. 7. Must be able to hear to respond to whistle commands, telephone, overhead intercom, employee and member inquiries, and in turn communicate effectively with employees and customers. 8. Visual acuity required to read reports, and for the monitoring of members/guests, including their operation and use of Amarillo Town Club equipment. 9. Cognitive skills required for reasoned interpretation of assessment and in all program needs along with good coordination and fine motor skills in grasping, adjusting controls and typing on computers. 10. Ability to ascend/descend 22 steps up to 10 times daily. 11. Possible exposure to clients with infectious conditions.:12. Must be able to tolerate exposure to the sun and wind for periods up to 7 hours of an 8-hour workday.:

Keywords: Amarillo Town Club, Amarillo , Swim Instructor/Lifeguard, Other , Amarillo, Texas

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