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Implementation Manager

Company: Computer Services Incorporated
Location: Amarillo
Posted on: June 13, 2021

Job Description:

Job Summary:The Implementations Manager - Transition will manage a team of 4 individuals responsible for preparing the bank to successfully execute the migration to CSI's software. This team will assist banks in adjusting operational processes required to support this change and execute the core training and support required for a successful conversion project. The location of the position is open.About Us:Computer Services, Inc. (CSI) provides financial technology solutions and regulatory compliance software and services to financial institutions and a variety of other industries nationwide. We believe in building genuine partnerships with a unique combination of innovative solutions delivered through a culture of integrity and service. For more information on CSI, visit our website at .At CSI, we believe that rapid innovation will drive our industry forward, but we also believe that customer service, a commitment to community and a culture of integrity still matter. We are dedicated to providing challenging and rewarding careers for our employees across the country. As a service-focused company committed to delivering industry-leading solutions, we're seeking the best and brightest to join our team.Functions:1. ManagementManage a team of 4 located in multiple locations, including home officesDevelop and complete annual performance review with team members which will also outline departmental goals and individuals' goals.Keep current on CSI product enhancements, industry trends and best practices so that training plans can be developed and executed for team members.Ongoing management and mentoring of team membersPerform regular 1-on-1 meetings with employees with more formal performance discussions being executed once per yearReview and approve weekly expense reports for direct reportsReview and approve vacation requests for direct reportsReview and coach team members on past due tasks, driving on time completion and quality results.2. LeadershipDefine team goals and driving action to ensure achievementDrive ongoing evolution of transition team procedures and best practices.Drive the ongoing evolution of client training and support given during the conversion project period for newly converting banks. This activity will be completed in partnership with other CSI departmentsCollaborate with CSI internal teams to ensure that bank operational impacts are understood and evaluatedOngoing review and reporting of items such as goal achievement, team accomplishments, and team priorities3. TacticalProvide on-site support and training as needed for customer banksReview/modify CSI Bank Control Record (BCR's) options to meet bank processing requirementsWrite/verify integrated general ledger for secondary productsConduct Operations Analysis meetings with customer banksPrepare documentationServe as moderator for various meetings between newly converting bank and other CSI departmentsKnowledge of banking principlesBackground with General Ledger SystemsAbility to balance core applications to General Ledger systemUnderstanding of banking operations departmentsSupport NuPoint Security, FMS, and CIF applications for assigned projects.Knowledge, Skills and Abilities:1. FoundationalKey personal attributes: Trustworthy, Positive, Proactive, Accountable, Assertive, Flexible, AdaptableStrong communicator (verbal and written)Excellent organizational and time management skillsAnalytical thinker and problem solverResults drivenConsistently produce high quality workDedicated and hard workingTeam Player, Collaborative2. BankingStrong and broad knowledge of overall banking operationsAbility to work with all levels of CSI and bank leadershipKnowledge of core and peripheral banking systems3. TechnicalAbove average experience with MS Excel, MS Word, and MS PowerPointExperience with SmartSheet preferredTraining and Experience:A college degree preferredManagement experience (5+ years)Banking experience (10+ years)Ability to travel 30-40% at timesCSI is proud to be an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, genetics, or any other legally protected basis.

Keywords: Computer Services Incorporated, Amarillo , Implementation Manager, Other , Amarillo, Texas

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