As a highly visible member of the property's Leadership Team the
Hotel Manager functions as a right hand to the Area General Manager
while serving as a key liaison for hotel guests while . The Hotel
Manager will concurrently support the operation of the Front Office
while providing oversight to other key departments to include
Housekeeping/Laundry Maintenance/Grounds and Food & Beverage. They
will serve as a role model for Aimbridge's Mission Vision and
Values and will work in a hands_on capacity to maximize the overall
efficiency and profitability of the hotel. Working in close
partnership with department heads the Hotel Manager is accountable
for directing and coordinating the resources tasks requirements
systems and processes related to the hotel's day_to_day operations
and for creating an energized and positive work environment that
results in the delivery of exceptional guest service.
Exempt managers must customarily and regular direct the work of
at least 3 full-time associates or their equivalents. Primary
duties must consist of administrative executive or professional
tasks more than 50 percent of the time and job duties must also
involve the use of discretion and independent judgement more than
50 percent of the time.
A minimum of 3 years' previous hotel operations management
Bachelor's degree and/or appropriate combination of education and
work experience Previous experience in executing against operating
budgets with an established history of meeting or exceeding
established financial objectives.
Strong systems knowledge and technology skills with high
proficiency in all Microsoft Office programs.
Demonstrated success in collaborating with diverse organizational
functions to accomplish common goals.
Exceptional service orientation with keen ability to focus and
deliver on guest needs.
Reliable and responsible character with exceptional follow up and
attention to detail.
Proactive approach with exceptional initiative and problem solving
abilities to ensure the highest levels of productivity and guest
Ability to multi-task and effectively manage numerous priorities
within a fast paced environment.
Schedule flexibility and ability to work extended and/or irregular
hours to include nights weekends and holidays.
Monitor and evaluate each department's daily activities to
ensure the successful operation of hotel facilities services and
Establish and review departmental standards guidelines and
objectives; Update and revise as necessary.
Oversee hotel administrative processes such as staffing training
and budgeting/finance to ensure proper planning and
Support the hotel's sales and business strategies to maximize
revenues and profitability.
Partner with HR to create a positive work environment; Serve as a
support resource for front line staff in all departments.
Conduct daily walk throughs and quality checks to drive exceptional
service and guest satisfaction at all points of contact Plan
organize and delegate daily operational activities against
forecasted business volume.
Drive effective communication across all departments to ensure
consistency cohesiveness and understanding of objectives and
Address and respond to guest comments in person on travel review
sites comment cards or other mediums.
Issue supplies and equipment as needed and participate in regular
inventories to ensure proper supply levels.
Intervene assist and document instances of guest or employee
Approve and process vendor invoices complete bank deposits audit
cash banks and perform other accounting related functions as
Maintain the integrity of the hotel's compliance with the company's
safety and security programs as well as other policies programs and
Ensure adherence to brand standards and guidelines.
Analyze and evaluate hotel performance by compiling statistics such
as occupancy reports labor reports and guest satisfaction
Make recommendations and implement necessary changes to meet and
exceed company objectives and to enhance service and operational
Located near the Amarillo Botanical Gardens and Cadillac Ranch,
this Sleep Inn & Suites West Medical Center hotel in Amarillo is a
simply stylish sanctuary thats designed for a happy nights
The Harrington House, Northwest Texas Hospital and the
Harrington Regional Medical Center are also nearby, and Amarillo
hotels provide easy access to a healthy number of restaurants
throughout the region.Guests will find fresh design elements around
every corner, each inspired by nature to refresh and relax. They
can always depend on our Amarillo affordable hotel to deliver
Explore new opportunities with Aimbridge Hospitality. As the
global leader in third-party hotel management, our growing
portfolio represents 1,400 hotels in 49 states and 20 countries,
from top international lodging brands to luxury hotels, destination
resorts and lifestyle hotels. Our 60,000 associates around the
globe are passionate about serving our guests and driving
exceptional results, and thrive in a culture where everyone is
inspired to be the best. Join a world of possibility with Aimbridge
After an initial waiting period, those hired into full time
positions are eligible for a competitive benefits package that
includes the following:
Medical, Dental, and Vision Coverage Short-Term and Long-Term
Disability Income Term Life and AD&D Insurance Paid Time Off
Employee Assistance Program 401k Retirement Plan