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Amarillo Diagnostic Clinic, Registration Assistant I, FT Days

Company: Ardent Health Services
Location: Amarillo
Posted on: June 12, 2021

Job Description:

BSA-ADC is a multi-specialty medical practice with 15 physicians and 6 mid-level practitioners, providing services in gastroenterology, internal medicine, pulmonology, sleep disorders, infectious disease, rheumatology, neurology, nuclear medicine, women's health and endocrinology. As part of the BSA Health System in Amarillo, Texas, a subsidiary of Ardent Health Services, BSA-ADC serves the communities in and around the Texas Panhandle.

Job Summary:

Assists with daily operations of the clinic, including greeting and assisting patients/customers, answering business telephone calls, and patient data entry. Scheduling, changing, and rescheduling appointments and handling a wide variety of duties as needed. Maintains a knowledge base of insurance companies and their requirements. Updating patient demographics, scanning, collecting patient co-pays and payments on accounts and making sure daily money batch balances at the end of the business day; responsible for handling cash and credit cards

Education/Licensure/Certifications:

High School diploma or equivalent preferred

Qualifications/Knowledge/Skills/Abilities:

Previous clinic and or medical experience preferred

Positive and compassionate customer focused skills

Excellent phone etiquette

Ability to maintain positive interaction with patients, physicians, employees and visitors in stressful situations

Position requires fluency in English language to function in job environment appropriately

Good organizational and follow-through skills

Keyboard data entry skills and working knowledge of computers and basic office equipment

Intermediate level of experience with computers in Windows and Microsoft Office applications

Must be able to work in a fast paced environment and adapt to rapidly changing situations

Must be able to quickly evaluate and prioritize multiple tasks, requests of staff and physicians

Ability to deal with employees, patients, physicians and visitors in stressful situations

Must be well versed in HIPAA laws and keep patient documentation and information confidential

Ability to multi-task constantly and tolerate interruptions

Ability to function in an occasionally hostile environment with patients/customers who are ill or hurt

Must be willing to work as part of a cohesive medical team to care for patients and deliver exceptional customer service

Preference will be given to individuals with previous similar office experience

Strong medical clerical background; medical terminology a plus.

#06022021

Keywords: Ardent Health Services, Amarillo , Amarillo Diagnostic Clinic, Registration Assistant I, FT Days, Other , Amarillo, Texas

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