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Work from Home CSR

Company: Aston Carter
Location: Amarillo
Posted on: January 13, 2022

Job Description:

Paid WeeklyWork from home!Job Description:The POD Customer Service Rep position is responsible for collection of documentation required for billing and proof of delivery. To be a considered applicant, MUST have : At least one year of call center experience. Capability of multitasking and toggling through 4-5 different systems with dual screens. Strong typing skills. Flexible & Adaptable with schedule Primary Responsibilities: Obtain the return of the Proof of Delivery (POD) document from the patient thru a database for worklist prioritization Completes outbound dialer calls and handles inbound calls Identifies additional contact numbers when necessary Interacts with patients, home health agencies, and doctors offices to obtain information needed to locate the patient Research by reviewing all order notes, documents on file, previous orders, and internet searches to determine course of action of each order on the assigned worklist Enter detailed order notes documenting course of action taken in multiple systems Maintains their assigned worklist in a timely and efficient manner Participate in all reasonable work activities as assigned and deemed appropriate by management including but not limited to over time Understand and comply with HIPPA regulations and PHI and all 3M policies. Skills:Medical, Healthcare, Claims, Customer Service About Aston Carter: At Aston Carter, were dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients capabilities by seeking solvers and delivering solutions to address todays workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email () for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Keywords: Aston Carter, Amarillo , Work from Home CSR, Other , Amarillo, Texas

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