Ambercare Service Coordinator
Company: Ambercare
Location: Clovis
Posted on: May 15, 2022
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Job Description:
Job Description Come join our team at Addus Homecare As
theparent company of Ambercare, Addus has over 40 years of service,
with 210 offices in 22 states. Addus is dedicated to service,
honesty, accountability, compassion, leadership, and equal
opportunity. We are currently looking for a friendly and
approachable Service Coordinator for our Clovis, NM branch
location. Contact our team to make meaningful impact with your
career today. We offer an excellent benefit plan that includes 401K
with match, vacation, sick, holidays, medical, dental, vision, life
insurance and more Position Summary : Responsible for coordinating
administrative, business and other operational activities such as,
but not limited to, HR, payroll, A/P, scheduling direct service
staff and resolving client issues in conjunction with the Agency
Director. Essential Duties: Schedules employees as directed by
client's care plan established upon intake. Processes patient
authorizations and communicate with central admissions, enter
reauthorizations into client record and ensure chart preparation
for all new clients. Creates work schedules by entering schedules
into the system, manages changes to client schedules due to client
request, illness, vacation or leaves of absence. Provides alternate
coverage to ensure the client's care plan is followed and client
services are not interrupted. Contacts care providers and clients
to provide service updates. Conducts monthly client wellness calls
and conducts home visits as required. Provides thorough, complete
follow-through on escalated client complaints and theft claims.
Supervises direct service employees by setting expectations for
attendance, performance and conduct by holding employees
accountable to the company's policies and guidelines. Assists with
the new hire process for all new employees and ensures all
documentation is completed accurately and in a timely manner.
Ensures WOTC applications, Form I-9, and any other applicable
paperwork is completed in a timely manner for each new direct
service employee. Maintains accurate HR system records and ensures
all employee records including payroll records are current. Sets up
training for all new and current employees. May oversee or
facilitate classes including quarterly in-service meetings. Follows
up on all Private Duty "Hot-Lead" Assessments and Deposits.
Coordinates Internal Audit Responses to the Contracts Department
and QA team for employee and other files. Files APS Reports and
follows up with agency and handles related employee issues as
appropriate. Ensures the appearance of the branch's open
environment is professional: neat, clean, orderly and generally
free of clutter. Maintains confidentiality at all times due to
access to sensitive information. Complies with all Managed Care
Organization, Medicare, Medicaid, and HIPAA regulations and
requirements at all times Performs other duties as assigned
Position Requirements & Competencies: Must have high school diploma
or equivalent. Preferred additional education such as a diploma
from an accredited vocational school or college. Must have three to
five years of recent experience working in a healthcare environment
or related field. Understanding of basic medical terminology.
Interpersonal, organizational and communication skills. Computer
skills including but not limited to Microsoft Word, Microsoft Excel
and Scheduling program. May have to travel between facilities
occasionally. Must have reliable transportation, valid driver
license, and state required insurance. Addus provides equal
employment opportunities to all employees and applicants for
employment and prohibits discrimination and harassment of any type
without regard to race, color, religion, age, sex, national origin,
disability status, genetics, protected veteran status, sexual
orientation, gender identity or expression, or any other
characteristic protected by federal, state or local laws. This
policy applies to all terms and conditions of employment, including
recruiting, hiring, placement, promotion, termination, layoff,
recall, transfer, leaves of absence, compensation and training. To
apply via text, text 1015 to (334) 518-4377
Keywords: Ambercare, Amarillo , Ambercare Service Coordinator, Other , Clovis, Texas
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