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Client Services Coordinator

Company: SocoSIX
Location: Amarillo
Posted on: May 17, 2022

Job Description:

Job Description The client service coordinator is responsible for establishing and directing operational communications and logistical support between the company and our clients globally. Requirements: Education: High school diploma or equivalency Customer focused with a high sense of urgency in conflict resolution High level of proficiency in Microsoft Office, Adobe, Share Point, and Excel Exceptional written and verbal communication. Bilingual (English/ Spanish) preferred, but not required Demonstrated ability to multitask under pressure, and quickly solve problems Availability/ flexibility in schedule- we operate 24 hours/ day and are filling multiple shifts High degree of discretion dealing with confidential information Strong attention to detail Ability to pass a background check/ drug test Responsibilities/Job Duties: Receive and acknowledge requests for service(s) from company clients in a timely and professional manner Accurately enter service requests into Company logs, trackers, and databases as directed Disseminate information pertinent to the completion of service(s) in a timely manner and to the appropriate parties Establish and maintain communication with company clients and partners to track progress and ensure the timely, professional, and safe completion of services Document, and provide a timely written report of service deviances to on-duty Company supervisor Maintain discretion, confidentiality, and professionalism when interacting with company clients and partners Company Description SocoSIX Strategies is a global risk management firm that provides a broad scope of customized security solutions for companies and organizations carried out by some of the most experienced, intensely trained professionals in the industry.

Keywords: SocoSIX, Amarillo , Client Services Coordinator, Other , Amarillo, Texas

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