Travel Insurance Customer Care Professional

Company: Travel Guard Group
Location: Amarillo
Posted on: June 19, 2022

Job Description:

About UsAIG Travel Guard is an industry leader providing insurance and assistance services to both leisure and business travelers worldwide. We offer competitive salaries, great benefit packages, and generous paid time off. Job DetailsNo outbound or cold calling, all inbound call handlingFull Time including rotating weekendsVarious shifts available including a shift differential of a 10% increase for hours after 4pmStarting salary based on experienceJob Description The World Service Center handles in-coming calls from travelers and travel advisors interested in learning about our products that may result in an insurance quote or policy sale. Our professional staff utilizes a consultative sales approach to learn about the traveler's needs and recommend an appropriate product to protect against risks associated with their upcoming travel. The sales representative will educate customers on what travel insurance is along with the benefits and coverages of the products designed to support the client's unique travel plans.Job RequirementsKey qualities that we are seeking include:A record of providing outstanding customer service (1+ years preferred)Excellent verbal and written communication skillsMust be able to meet state and/or provincial licensing requirements to sell insuranceProven experience in sales is beneficialAbility to respond to high end clientele with professionalismHigh School Diploma or equivalent requiredBenefits - What AIG has to offerAffordable health, dental, and vision insurance plans based on your individual or family needsGenerous Paid Time Off, Nine paid holidays, and Paid Volunteer Time Off401k with an employer match available upon hireA fun, friendly work environment at a company that gives back to the communityWe are an Equal Opportunity Employer American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its' policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation. At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.To learn more please visit: https://www.aig.com/about-us/diversity-equity-and-inclusionAIG is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to candidatecare@aig.com. Reasonable accommodations will be determined on a case-by-case basis.In order to work from or visit an AIG office, and in accordance with the terms and conditions of AIG's COVID-19 vaccination policy, individuals hired into this position will be required to attest that they have been fully vaccinated and agree to have their vaccination status and proof of vaccination confidentially stored by AIG. Exemptions may be considered on a case-by-case basis in accordance with applicable law.Functional Area:OP - OperationsEstimated Travel Percentage (%):Relocation Provided:Travel Guard Group, Inc.

Keywords: Travel Guard Group, Amarillo , Travel Insurance Customer Care Professional, Other , Amarillo, Texas