Entry Level IT Support
Company: Computer Services Incorporated
Location: Amarillo
Posted on: June 23, 2022
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Job Description:
Customer Technical Support
Location: Amarillo, TX; Oklahoma City, OK; Atlanta, GA
JOB SUMMARYCustomer Technical Support positions field front-line
calls to appropriately determine support ticket details and assist
users with routine issues for resolution. They assign and/or
escalate tickets to the appropriate technical support group(s) as
necessary for additional research and problem resolution. They also
perform a variety of other support duties, which may include but
are not limited to routine research; staging, and/or maintaining IT
hardware, software, and/or related peripherals; and other
customer-related technical activities to ensure expected operation
of CSI products and services.KEY RESPONSIBILITIES
CSI offers end-to-end technology solutions that range from core
banking and Internet banking solutions to compliance monitoring and
secure document management.As a company, we strive to deliver the
best solutions the industry has to offer and back them with
personal customer service that distinguishes us from the
competition. Our efforts provide customers with a trusted
technology partner, shareholders with a good return on their
investment, and CSI employees with a great place to work.CSI also
offers a competitive compensation package to include paid vacation,
401k, profit sharing, medical insurance to include dental and
vision, and much more!For more information on CSI, visit our
website at www.csiweb.com.
CSI is proud to be an Equal Opportunity Employer and all qualified
applicants will receive consideration for employment without regard
to race, color, religion, gender, gender identity, sexual
orientation, national origin, age, disability, veteran status,
genetics, or any other legally protected basis.#LI-MZ1
Keywords: Computer Services Incorporated, Amarillo , Entry Level IT Support, Other , Amarillo, Texas
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