Receptionist Resident Assistant
Company: Park Place Towers
Location: Amarillo
Posted on: August 3, 2022
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Job Description:
PRN position available. 8A-4P, 4P-12A, 12A-8APRN (as needed) -
must be able to work all shifts including nights, weekends,
holidays.$1/hour night differential$1/hour weekend
differentialEmployee Perks: - Full Health Benefits including
medical, dental, and vision - Incentivized Employee Wellness
Program - Free Daily Meal Program - Purchase Discounts including
Wonderland WOW passes and Movie Tickets - Family Fun Events -
Corporate Volunteer Opportunities - BCS Worship Nights Not only
will you receive excellent benefits, but we also go above and
beyond to make you and your family feel welcomed as a part of our
family!GENERAL DESCRIPTION:Under the direction of the Supervisor
and Building Manager, serves as communication center for the
residents, staff, and other customers.ESSENTIALS OF JOB:1. Serves
as communication center, which includes:Consideration of regulatory
requirements. (constantly)PBX calls, incoming and outgoing.
(frequently)Direct and greet all building traffic to proper place.
(constantly)Serve as message center. (constantly)Coordinate safety
requests needed by residents and individuals. (frequently)Wake up
calls for residents and/or visitors. (occasionally)2. Responds to
emergencies, including:Handling all types of emergencies promptly
and effectively. (frequently)Calling ambulance, fire department,
police, and family when needed. (frequently)Escorts emergency
personnel to the appropriate area. (occasionally)3. Assists
residents, including:The evaluation of the resident(s) needs.
(constantly)Coordinate elevators for move-in and move-outs.
(constantly)Deliver USA, UPS, FedEx packages to Resident
apartments. (constantly)Bring Residents' car to front door area at
request. Also, park cars in Resident parking spaces.
(constantly)Help Residents with cell phone, apartment phone,
television, or computer. Notify IT Department of such help and
whether or not problem was fixed. (constantly)4. Maintains daily
documentation of pertinent communications, including:Keeping a
daily log of all emergencies or valued information on day to day
events.(constantly)Daily report on residents and their well-being.
(frequently)5. Input work orders for maintenance issues by
contacting appropriate department. (constantly)6. Records and
collects guest room rentals. (occasionally)7. Assists Building
Manager and communicates Resident and staff issues. (constantly)8.
Performs clerical duties as needed. (occasionally)9. Performs any
task that is required to help property run smoothly, including but
not limited to locking and unlocking doors at designated times and
checking and resetting alarms. (frequently)10. Check floors,
parking lots, stairwells, and common areas at designated times for
resident issues, safety concerns, and unusual occurrences.
(frequently)11. Monitor building traffic by observing
entrances/exits as well as camera system if
available.(constantly)12. Coordinate transportation of residents by
preparing and submitting transportation requests. (frequently)13.
Help with video, sound system, and screen in parlor.
(frequently)14. Pre-check IT and Maintenance work orders to
determine if the problem can be addressed before sending to the
appropriate department. (occasionally)15. Obey traffic laws during
shift. (frequently)16. Must be able to commit the time necessary
from an attendance and punctuality standpoint to accomplish the
above specified Essentials of Job. (constantly)Contributes to the
ongoing process of establishing and meeting departmental and BCS
goals and objectives. Participates in utilizing customer feedback
to measure and improve effectiveness of service level.
(constantly)The above statements are intended to describe the
general nature of the essential functions and level ofwork being
performed. They are not intended to be an exhaustive list of all
responsibilities, duties and skills required; other duties may be
performed as assigned. This job description will be reviewed
annually and may be revised as needed. In addition, all BCS
employees are expected to:Support and participate in the Life
Enrichment ProgramPromote teamwork and cooperative effortHelp train
and give guidance to other BCS employeesMaintain a clear, safe and
unobstructed work area, practice habits, and utilize appropriate
safety equipmentFollow all BCS safety policiesProvide customers
with the highest quality products and serviceUnderstand and apply
appropriate quality improvement processesPromote superior customer
serviceMINIMUM REQUIREMENTS:EDUCATION: High School diploma or
equivalent. Must be able to read, speak, and write English.
Previous experience in the operations of PBX and/or secretarial
role of a business office is preferred. Must maintain valid Texas
driver's license.SKILLS: Ability to communicate effectively with
peers, other staff and customers. Ability to operate and use
effectively two-way radios, beepers, office equipment, and
telephones. Exhibit effective computer skills.
Keywords: Park Place Towers, Amarillo , Receptionist Resident Assistant, Other , Amarillo, Texas
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