Emergency Department Communication Tech, FT Nights
Company: BAPTIST CAMPUS
Location: Summerfield
Posted on: August 7, 2022
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Job Description:
Overview The BSA Emergency Department proudly serves a
multi-state area of the Texas Panhandle, New Mexico, Oklahoma,
Colorado and Kansas. The BSA ED averages 5,250 patients per month
that are treated by a by a team that consist of Board Certified
Emergency physicians and a highly competent compassionate ED staff.
Responsibilities Job Summary: The Communication Technician is
responsible for answering all incoming calls to the Emergency
Department. The Communication Tech will assist with placing
outgoing calls to consulting physicians, bed placement, other
clinical departments at BSA, physician offices to arrange follow-up
appointments, patients needing follow-up information and patients
with positive lab or radiology results. The Communication Tech will
develop and maintain appropriate logs to track incoming and
outgoing calls and manage all fax communication coming into the
Emergency Department. The Communication tech will monitor patient
movement/throughput in the Emergency Department. Qualifications
Qualifications/Knowledge/Skills/Abilities: High school diploma or
GED required CPR Heartsaver AED certified from American Heart
Association or American Red Cross required Must have moderate
computer and software skills to manage logs and bed tracking
software. Very strong personal and communication skills. Excellent
customer service focus, as this position will be the voice of the
Emergency Department. Strong teamwork skills for building
relationships with all BSA departments that interact with the ED.
Conflict resolution skills for dealing with patients, families
and/or physicians. Associated topics: field installation, field
service, field service technician, field technician, install,
installation, installation technician, mount, technician
Keywords: BAPTIST CAMPUS, Amarillo , Emergency Department Communication Tech, FT Nights, Other , Summerfield, Texas
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