Emergency Department Communication Tech, FT Nights

Company: BAPTIST CAMPUS
Location: Summerfield
Posted on: August 7, 2022

Job Description:

Overview The BSA Emergency Department proudly serves a multi-state area of the Texas Panhandle, New Mexico, Oklahoma, Colorado and Kansas. The BSA ED averages 5,250 patients per month that are treated by a by a team that consist of Board Certified Emergency physicians and a highly competent compassionate ED staff. Responsibilities Job Summary: The Communication Technician is responsible for answering all incoming calls to the Emergency Department. The Communication Tech will assist with placing outgoing calls to consulting physicians, bed placement, other clinical departments at BSA, physician offices to arrange follow-up appointments, patients needing follow-up information and patients with positive lab or radiology results. The Communication Tech will develop and maintain appropriate logs to track incoming and outgoing calls and manage all fax communication coming into the Emergency Department. The Communication tech will monitor patient movement/throughput in the Emergency Department. Qualifications Qualifications/Knowledge/Skills/Abilities: High school diploma or GED required CPR Heartsaver AED certified from American Heart Association or American Red Cross required Must have moderate computer and software skills to manage logs and bed tracking software. Very strong personal and communication skills. Excellent customer service focus, as this position will be the voice of the Emergency Department. Strong teamwork skills for building relationships with all BSA departments that interact with the ED. Conflict resolution skills for dealing with patients, families and/or physicians. Associated topics: field installation, field service, field service technician, field technician, install, installation, installation technician, mount, technician

Keywords: BAPTIST CAMPUS, Amarillo , Emergency Department Communication Tech, FT Nights, Other , Summerfield, Texas