AmarilloRecruiter Since 2001
the smart solution for Amarillo jobs

Customer Solutions Tech Support

Company: Mommy Jobs Online
Location: Amarillo
Posted on: June 14, 2019

Job Description:

You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 an hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! Essential Functions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge of our management systems varied product line and installation processes Educate customers on the use of our management system home systems and products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strict attendance/punctuality policy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information. Preferably in a room with a door or divider that closes it off from the rest of the home Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLDAWN on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Amarillo , Customer Solutions Tech Support, Other , Amarillo, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Healthcare home office
Description: The nations leading healthcare benefits company is looking for driven, self sufficient workers in
Company: Health Options 16
Location: Amarillo
Posted on: 06/17/2019

Benefit Specialist - PT/FT - No Experience Needed
Description: We have two open positions available. We are seeking multi talented, driven individuals to serve as benefit consultants.
Company: Professional Career Advantage
Location: Amarillo
Posted on: 06/17/2019

Regional CDL A Truck Drivers - Sign On Bonus!
Description: Cox Logistics is now hiring Regional CDL A Truck Drivers What We Offer:Sign
Company: Cox Logistics
Location: Amarillo
Posted on: 06/17/2019


Appointment Setters Wanted
Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique opportunity with an excellent earning
Company: TeleReach Corporate
Location: Amarillo
Posted on: 06/17/2019

Registered Nurse RN
Description: Job DescriptionHillside Heights Rehabilitation Suites6650 South Soncy RoadAmarillo, TX 79119P: 806-457-6700F: 806-457-6705Full Time: 6pm-6amAbout Us:Hillside Heights Rehabilitation Suites is a beautiful (more...)
Company: Fundamental Administrative Services, LLC
Location: Amarillo
Posted on: 06/16/2019

Hair Stylist - Wolflin Village
Description: Stylist br br At Great Clips, we know that stylists like you are most happy when they're cutting hair, so at a Great Clips salon, that's exactly what you get to do Want to be the best stylist in (more...)
Company: Great Clips
Location: Amarillo
Posted on: 06/16/2019

Remote Outbound Sales Executive - Amarillo
Description: The main activity of the role will be to make sales calls from home ideally based in the USA to sign up campsites and holiday parks to take bookings via our website. You will also help clients complete (more...)
Company: pitch up
Location: Amarillo
Posted on: 06/17/2019

Helping Blind & Visually Impaired People With Daily Tasks " Without Leaving Your Home!
Description: You don 039 t just want a job you 039 re seeking an adventure See the world from the comfort of your home office Meaningful interactions with individuals who appreciate your help and expertise (more...)
Company: Mommy Jobs Online
Location: Amarillo
Posted on: 06/17/2019

$3-$48 per Task - Working From Home (Surveys & Data Entry)
Description: No More Bosses. Work On Your
Company: EasySurveyJobs
Location: Amarillo
Posted on: 06/16/2019

AppointmentSetters Earn$12 to $28/hour
Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique opportunity with an excellent earning
Company: TeleReach Corporate
Location: Amarillo
Posted on: 06/16/2019

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Amarillo RSS job feeds