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Correspondence Processor II

Company: American International Group
Location: Amarillo
Posted on: November 4, 2019

Job Description:

Functional Area:OP - Operations Estimated Travel Percentage (%): No Travel Relocation Provided: No American General Life Insurance Company Your future team AIG, one of the largest insurance organizations in the world, has career opportunities in the Life & Retirement Business. With over 900 employees and growing, AIG is one of the top employers in Amarillo. If you are looking for a career opportunity where you can learn a business that helps customers secure their financial future then we look forward to hearing from you! As a member of the Correspondence team you will works closely with internal and external customers, other Operations departments, and Legal to determine appropriate resolution for client requests. In this position you will communicate both written and orally with various departments. Career Path Our career progression program will provide you with the opportunity to develop your skills, strengthen your productivity, and be eligible to progressively advance to positions with an increased responsibility and increased compensation. We provide you with the training and opportunity for development along with a pay for performance culture to earn additional recognition and bonuses. This is an opportunity to start and grow your career and make an immediate impact in a financial industry that provides its customers with financial security! Get your foot in the door within a growing division at AIG where the right candidates can accelerate and continue to grow. We provide you the training you need to be successful. During your first week you will attend a training class to become familiar with introductory knowledge of systems, applications, policies, procedures of the department and basic understanding of our annuity products and features that are sold exclusively by outside agents/brokers to their clients. Your contribution at AIG As a contributor at AIG you are the one the clients turn to in times of need. You act with speed, composure, compassion and knowledge to solve problems and the work you do every day is the heart of AIGs business. - Interact with agents and various business areas - Create letters in response to requests received from customers - Communicate with other departments throughout the company to ensure accurate information and assist with corrective actions. - Comply with various state and/or product requirements. What we are looking for: - High School Diploma and equivalent - Strong computer skills and using multiple programs simultaneously. - Experience with verbal and written communication skills, ability to draft written correspondence to complex inquiries in a clear, concise, customer-friendly manner. - Have effective organizational, time management, and prioritization skills. - Ability to adapt to change to meet the needs of the clients and department. - Demonstrate the ability to work independently and in a team environment. What our employees like most about working for AIG: - Employee atmosphere and people approach - Career path and growth potential - Generous Paid Time Off (AIG recognizes the importance of work life balance) - Generous Benefits Plan: FSA, Life Insurance, Medical, Dental & Vision Coverage - 401(k) Retirement Plan: Dollar for dollar matching up to 6% with immediate vesting plus an additional 3% from AIG. - Company opportunities for charitable participation and giving About AIG AIG is one of the worlds largest insurance organizations providing protection and financial solution, with a history dating back to 1919. Over 56,000 employees serve customers in more than 80 countries and jurisdictions around the globe. The Life and Retirement business provides Americans with protection, investment and income solutions needed for financial and retirement security. It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

Keywords: American International Group, Amarillo , Correspondence Processor II, Other , Amarillo, Texas

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