AmarilloRecruiter
the smart solution for Amarillo jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Amarillo
Posted on: November 30, 2018

Job Description:

"Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Become An Agent: Please visit www.mommyjobsonline.com and click on Join Now and select the customer service job bankregistry to get connected with this client and tobecome a member. Please reference agent id code MJOLsarah on your registration submission. Office: 14054186160

Keywords: Mommy Jobs Online, Amarillo , Inbound Travel Consultant, Professions , Amarillo, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Class A CDL OTR Company Drivers
Description: Millis Drivers Now Earn 7 CPM MORE Per Mile. Benefits: NEW PAY STRUCTURE Start at 47cpm 1 yr exp and Top Out at 58cpm Drivers Get A Pay Raise Every Year Performance Bonus - Earn Up To 4cpm Based On (more...)
Company: Millis Transfer
Location: Amarillo
Posted on: 12/19/2018

Owner Contractors: Earn $200,000 yr, No Cost Start-Up
Description: Owner Operator / Lease Purchase / Company Drivers Contractors: Generate up to 200,000 a year. Let's share the load and the rewards. Owner Operator isn t just another term for truck driver , it means (more...)
Company: Miller Transporters
Location: Amarillo
Posted on: 12/16/2018

CDL-A Dedicated Regional Flatbed Truck Drivers
Description: br br br CDL-A Company Truck Drivers - Regional Flatbed Drivers br br br br br CDL-A Company Truck Driver Opportunities br br br At SYSTEM TRANSPORT, we value your FLATBED experience.
Company: Trans-System
Location: Amarillo
Posted on: 12/18/2018


Regional and OTR Company Drivers - Amarillo
Description: CAR HAULER COMPANY DRIVERS br br Opportunities Available
Company: United Road
Location: Amarillo
Posted on: 12/16/2018

Drivers: Excellent Mileage Pay, Hometime, and Bonus Options
Description: Come Run Regional with Arnold WE STARTED REGIONAL, THEN PERFECTED IT. 10148 Earn .02 On Every Mile You Run Safely Each Quarter 10148 5,000 Sign On Bonus Apply online or call us now. 844 512-5983 (more...)
Company: Arnold Transportation
Location: Amarillo
Posted on: 12/19/2018

Class A CDL Truck Driver - Up to .51 CPM!
Description: br br OUR DRIVERS ARE WORTH IT br br br ul That's why we keep giving them more per mile. br Our newest increase has drivers starting up to 51 CPM and earning 70,000 a year. br br (more...)
Company: National Carriers
Location: Amarillo
Posted on: 12/18/2018

Have a Class-A CDL? $2500 Sign-On Bonus- Salary + Up To $0.50 CPM - Am
Description: Looking for a better CDL career We're hiring Class-A CDL drivers with a minimum of 1 year CDL experience near Amarillo, TX. 2500 Sign-On Bonus At Lawrence Transportation, our drivers come first. We (more...)
Company: Lawrence Transportation Company
Location: Amarillo
Posted on: 12/18/2018

Become a Truck Driver! We Train, We Hire - Guaranteed
Description: No CDL No Problem br br We Train, We Hire, We Pay. br br You can get your CDL in just 21-days At C.R. England, we offer zero out-of-pocket CDL training at our premier truck driving
Company: C.R. England
Location: Amarillo
Posted on: 12/18/2018

We Train New Truck Drivers!
Description: We Train, We Hire - Guaranteed br br At C.R. England, we train new drivers and hire experienced drivers. We are seeking truck drivers that have a safe and clean record and
Company: C.R. England
Location: Amarillo
Posted on: 12/18/2018

Benefit Consultants - F/T - P/T (Telecommute)
Description: As featured in Good Morning America, work at home for 24 year old company. This is a great career opportunity for people who want to work from home
Company: AmeriPlan
Location: Amarillo
Posted on: 12/18/2018

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Amarillo RSS job feeds