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Customer Service Representative

Company: Spherion Staffing Texas
Location: Amarillo
Posted on: May 12, 2022

Job Description:

Job Description We are seeking a Customer Service Representative to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services --- Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Attention to detail Knowledgeable of Health Benefits, Medical Terminology Excellent Time Management skills ICD-9, CPT Coding experience preferred Fluent in English/Spanish is a plus Company Description We're a group of people dedicated to finding people jobs, helping businesses stay focused on what matters, and strengthening the communities where we do business.

Keywords: Spherion Staffing Texas, Amarillo , Customer Service Representative, Sales , Amarillo, Texas

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