Parts Sales - Phone Room

Company: Roberts Truck Center
Location: Amarillo
Posted on: June 22, 2022

Job Description:

The Parts Sales Representative works in a fast paced enviroment helping customers by taking and clarifying customer orders, retrieving, and selling new and replacement parts, receiving, and recording new parts inventory, maintaining parts databases, and maintaining a safe and secure environment. Completes sales by entering purchased items into sales/inventory system, obtaining payment, adding purchase to credit account, and issuing sales receipts. Receives returned items: inspecting items, returning payment, issuing credit, re-packing, and re-shelving items, and returning damaged items to supplier.KEY RESPONSIBILITIES AND PERFORMANCE MEASURES

• Completes sales by entering purchased items into sales/inventory system; obtaining payment; adding purchase to credit account; issuing sales receipts.
• -Maintains parts inventory by verifying supplies; placing orders when order-points are reached.
• Answer customers questions about products, prices, availability, product uses and credit terms.
• Recommend solutions to customer needs, based on customer interests.
• Stocks items by unpacking, arranging, and placing items in bins and on shelves; adjusting inventory system.
• Receives returned items by inspecting items; returning payment; issuing credit; re-packing and re-shelving items; returning damaged items to supplier.
• Maintains safe and secure environment by following safety and security standards and procedures, complying with codes.
• -Identify prospective customers by using business directories, following leads from existing clients, rental departments, and other internal salespeople, as well as your own lot and dealership check.
• Updates job knowledge by participating in educational opportunities; reading about new products.
• Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Other duties assigned by manager.QUALIFICATIONS AND EXPERIENCE
  • Data entry skills, telephone skills, customer focus, customer service, verbal communication, selling to customer needs, meeting sales goals, product knowledge, inventory control, professionalism, job knowledge.
  • Must have strong verbal and written communication skills.
  • Ability to work independently as well as work well with people.
  • Valid Drivers License required.

Keywords: Roberts Truck Center, Amarillo , Parts Sales - Phone Room, Sales , Amarillo, Texas